COMMUNITY SPECIFIC PLANNING
It is clear that in order to meet the changing needs of an Association, effective management requires regular, annual assessment of the community’s physical plant, the governing policies used to insure progress, and an evaluation of the Board’s preparation for future Association needs.
SOUND FINANCIAL OVERSIGHT
Responsible fiscal oversight is the primary fiduciary responsibility of every Board. It begins with a well-worked budget, which incorporates the recommendations of a professional replacement reserve analysis. Once the budget is established, the Board should vigilantly review regular financial reports and evaluate the investment strategy.
EFFECTIVE OPERATIONAL GOVERNANCE
One of the most difficult tasks facing any Board is to establish an efficient operating regimen that treats all members of the Association in a fair and equitable manner, avoids conflicts of interest, and protects the time of its volunteer members. ProCAM of Maryland’s role as the Board’s management partner will be to provide the supervisory, advisory, leadership training and communication services needed to establish and implement the systems of this regimen.
MEANINGFUL COMMUNICATION
Leadership of an association may, at times, seem like a lonely, thankless task. It can be made significantly more enjoyable and less arduous if you consistently report to the membership by whom, and from which, you were elected. Maintaining a high level of responsive contact with the membership reinforces community understanding of your fiduciary duty, encourages greater volunteer participation, and builds a greater sense of community.
VIABLE ALLOCATION OF RESPONSIBILITIES
While your governing documents normally give you the right to hire a Managing Agent, there are some aspects of Association stewardship which are the exclusive purview of the Board, and cannot be transferred to the Agent. A truly successful collaboration is based on a clear understanding of both the Board’s and the Managing Agent’s roles, and a workable allocation of the responsibilities each must perform.
STAFFING and LIAISON WITH THE MANAGING AGENT
Managing expectations is often the most difficult problem you will face as a Board, and at ProCAM of Maryland, we want to make every effort to help you establish the most viable model for productive stewardship. We keep the Board central to the operation of the Association by requiring you to designate a Board liaison, or individual liaison for each service component, with whom we can maintain regular and continuing contact, and through whom we can facilitate the coordinated implementation of your policies.
